What are your shipping rates?

Free worldwide shipping with a minimum purchase of SGD 100.

Standard shipping rates

  • Singapore - SGD 8
  • Malaysia - SGD 10
  • Hong Kong - SGD 12
  • Australia - SGD 13
  • Japan, Philippines, and New Zealand - SGD 18
  • USA and rest of world - SGD 25

Minimum purchase amount to qualify for free shipping

  • Singapore - SGD 40
  • Malaysia - SGD 50
  • Australia and Hong Kong - SGD 70
  • Japan, Philippines, and New Zealand - SGD 80
  • USA and rest of world - SGD 100

Shipping for certain countries could take longer to process. We seek your kind understanding as we're a small team trying to achieve big dreams!


When will my order ship?

We have 3-5 business days of processing time before your order is shipped. If your order contains a personalised item, it will be shipped within 5-10 business days.


Do you ship via registered/tracked package?

Yes, all packages are registered, and you'll be provided with a tracking number in your order confirmation. For any queries, please reach out to us.


Perks of being our #BBcrews

  • An exclusive welcome kit to greet our new family members.
  • First dibs on our latest product releases and restocks.
  • Enjoy a special 10% personal discount code.
  • Share the love with a unique 5% discount code for your friends.
  • Voice your creativity by participating in our design process.
  • Network and create with other inspirational #BBcrew members.
  • A promise that your pet will always be adorned with enchanting charms!

The ideal #BBcrews candidate

  • Passion for BB: We're on the lookout for advocates who genuinely adore our creations and are thrilled at the prospect of promoting them.
  • Community Spirit: Stay active! Engage within the #BBcrew, with your followers, and with Brown & Butter itself. Let's amplify the buzz around product launches, restocks, and exclusive events.
  • Consistent Showcasing: Feature our products bi-monthly on your feed and update your IG stories weekly. Get creative - celebrate Brown & Butter with photos, videos, and shared content! especially when you get our free product from us you must create a content for us!
  • Event Enthusiasm: Rally your followers for our pop-up events, participate in the excitement, and uplift the Brown & Butter brand presence wherever you can.

    Please note, during your tenure as a #BBcrew, we ask that you only exclusively represent our brand in the tag category.

How to Join Brown and Butter Crews

1. Fill this form from 17 July - 24 July

2. post any content you like( HAVE FUN WITH YOUR CONTENT!) use our product in the content is a Plus point! if not, we're more than happy to see your fun content! don't forget to tag us @brownadbutter and use #BBcrewSearch on your caption


  • Is the Crew search open to all countries internationally? Yes, all countries are welcome to join the Crew Search!
  • If I already an ambassador for another pet tag brand, but not an acrylic tags, can we join? You must notify us of the brand you represent.
  • Don't hesitate to DM us @brownandbutter if you have any questions